The Bottom Line
Pros
- Adjustable control for water flow
- Water reservoir is easy to remove and refill
- 2-part electrical cord simplifies unplugging for cleaning
Cons
- Water reservoir does not always fit closely in its track
Description
- All parts of the unit are dishwasher-safe (top rack only!)
- Over one gallon capacity
- Nearly silent operation (when maintained properly)
- Pre-filter helps keep hair and food debris from entering chamber
- Utilizes a 3-Layer Filter (replacements available)
Guide Review - Drinkwell Platinum Pet Fountain
The boys loved it and so did my son, who was in charge of its maintenance. I decided to purchase a second one, for my Jenny, who presently makes her home in the master bedroom
It worked great for awhile, almost completely silent, as advertised. Then one night I was awakened in the wee hours by a clattering, "sucking" sound. After refilling the reservoir, the bowl started overflowing. This experience led to an initially unenthusiastic review.I've learned since that the prefilter must be cleaned out regularly of hair and other debris. This is a simple process of pulling out the debris and rinsing well with running water. An old toothbrush may also be used. Also, the charcoal filter (which may be optionally removed) should be inspected and replaced regularly, if used. Some owners opt out from using the charcoal filter, because it inevitably leaves some charcoal residue in the drinking bowl.
One last caution: Although the unit is advertised "dishwasher safe," it must be placed in the top basket only. Using the bottom basket may subject the parts to warping by the dishwasher's heating unit.
With these changes, I am upgrading my rating.
You may rate and review this product, using the form provided at the bottom of my review.
